Regulations

Regulations

pigna
Livigno

Consult the regulations and read the conditions about our apartments.

Arrivals and departures

The apartments are available from 4.00 pm on the day of arrival to 8.00 am on the day of departure, unless otherwise specified at the time of booking.



Booking and deposit

To book, it is necessary to pay the deposit within 7 days from the booking day, by sending a receipt of the bank transfer by email. The deposit amounts to the 50% of the price of the entire stay. The balance must be paid in cash on the day of arrival.

Details for the bank transfer:

Bank account: BANCA UNICREDIT
Chalet Forcola di Della Fontana Angela
Swift (BIC): UNCRITM1368
IBAN: IT27G0200852230000103122691



Parking

The price includes an external and an internal parking space.



Pets

Pets are allowed (for a fee).



Included services

Water (hot and cold), electricity, gas, independent heating, equipped kitchen, bed linen, TV-SAT, bath towels, hairdryer, cleaning products.



Minimum rental period

The minimum rental period is 7 nights.



Cleaning and maintenance

The linen is changed after each guest’s departure. Smoking is forbidden in all apartment areas (Law 3/2003). The customer is required to return the apartment clean at the end of his stay, otherwise the cleaning costs will be charged.



Access and use of the premises

The premises use is allowed in compliance with the other guests respect and the condominium regulations. The customer has to be quiet at night from 22:00 to 07:00, in order not to disturb the other condominium guests.



Cancellation

It is possible to cancel without penalty up to 30 days before the arrival date: the deposit will be fully returned, minus the reimbursement costs. After this deadline, the deposit will be retained in full.



Deposit

The customer will be asked to pay the amount of € 100.00 upon arrival as security deposit. The amount will be fully refunded if there is no reason to keep it (unclean apartment, damages) at the time of departure.



Customer’s responsibility

If the customer or his guests damage the accommodation or its contents, the customer will be held responsible for such damage. It is not allowed to accommodate more people than those established at the time of booking. The owner reserves the right to refuse the accommodation if this condition is not observed.



Manager’s responsibility

If, for reasons beyond manager’s control, the booked accommodation is not accessible, he reserves the right to assign another accommodation with the same characteristics as the ones chosen by the customer.

quote

Wonderful stay

Our stay at the Forcola Chalet has been perfect! The apartment consists of two bedrooms and two fully equipped bathrooms. The living room/kitchenette area is large and equipped with everything you need. We never had problems finding parking for our two cars, which we parked in front of the house.

Erica, Tripadvisor User
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